Vernon Niven, president of TwinSpires.com today commented on difficulties experienced by some TwinSpires.com customers placing wagers on the Kentucky Derby Presented by Yum! Brands on Saturday, May 3.

“We understand that some of our players experienced issues logging in and making wagers through TwinSpires.com during the 45 minutes leading up to the Kentucky Derby,” Niven said. “We are looking into what caused those problems and hope to have a definitive answer very soon. We deeply apologize for what we consider to be an unacceptable occurrence on the biggest racing day of the year. Our players deserve the very best, and we are working to make sure whatever issues caused them to have difficulties on Derby Day never happen again.”

TwinSpires.com (www.twinspires.com) is the official advance-deposit wagering service for Churchill Downs Incorporated and its family of racetracks, as well for the Kentucky Derby and Kentucky Oaks. TwinSpires.com is a wholly owned subsidiary of Churchill Downs Incorporated and offers wagering on races from the country’s most popular racetracks. TwinSpires.com is headquartered in Mountain View, Calif., and operates a wagering hub in Oregon.